Delivery Policy

Delivery Policy – Velvera Fabrics

At Velvera Fabrics, we make sure your orders are delivered safely and on time all across Pakistan. We work with trusted courier partners like Post Ex to provide a fast and reliable delivery experience.

🛒 Order Processing

  • All orders are confirmed via call or message before dispatch.
  • Orders placed after 3:00 PM will be processed on the next working day.
  • Working days are Monday to Friday (excluding public holidays).

🚚 Delivery Time

  • Major Cities: 3–6 working days
  • Villages & Districts: 4–7 working days

 Note: Delivery times may vary due to courier workload, weather, or seasonal demand.

💳 Payment Methods

We provide two convenient payment options:

  1. Cash on Delivery (COD) – Pay at the time of delivery.
  2. Bank Transfer – Deposit directly into our account.

Bank Details:

  • Bank:
  • Account Title:
  • Account Number:
  • Branch:

❗ Delivery Issues & Complaints

If your parcel is not delivered within the mentioned timeline, please contact us:

📧 Email: velvera.fabrics@gmail.com
📞 Call/WhatsApp: +92 310 6559403

 

We will resolve your complaint on the same day and ensure delivery is made within 1 working day after your complaint.

At Velvera Fabrics, we promise not only premium fabrics but also a seamless delivery experience for our valued customers.

Regards,
Velvera Fabrics